Another Blow To BitPay, Now Domain Provider NameCheap Is Looking At Different Options

Crypto payments processor, BitPay continues to face backlash from the users, as such companies are seeking different options.

NameCheap, one of the top domain name registration service providers and a web hosting company is the latest one that might not be satisfied with BitPay’s services.

“No promises yet but we are researching different options,” said Richard Kirkendall, NameCheap CEO on Twitter.

His response came after a user complained on social media about BitPay. The user was trying to top up his balance using Bitcoin but BitPay forces him to use one of their pre-approved wallets. BitPay apparently didn't even let him see the address to make the payment.

BitPay is “Extremely Frustrating”

NameCheap first started accepting Bitcoin in 2013, around the time when BTC hit the all-time high till that year at $32.

Demand among the tech audience for months drove NameCheap to accept Bitcoin for its services including domain names, Web hosting, SSL certificates, and security programs.

The users are asking NameCheap to consider other crypto payment processing service provider as BitPay’s service is “extremely frustrating.”

BTCPay Serves took this opportunity to offer its services.

“Richard, if you need any help, feel free to let us know, we'll glad to help.”

The company, as we reported recently received $100k in donation from Square Crypto.

“Never Use BitPay”

This is not the first time that BitPay is encountering issues, recently we reported of Hong Kong Free Press accusing BitPay of temporary suspension of its funds, “without good reason.”

Tom Grundy, the founder of crowdfunded media outlet Hong Kong Free Press (HKFP) asked users to “never use Bitpay” because of its “poor reputation, abysmal communication, horrible customer service, *very* high fees.”

Before HKFP, it was a crypto donation for $100k to Amazon rainforest charity that was blocked by BitPay.

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