Microsoft account holders using bitcoin as a method of payment have been raising concerns about its acceptance over the past few months. Currently, Microsoft still allows users to top up their Microsoft accounts by depositing Bitcoin. However, some of the Reddit users have faced a few hurdles over the past few days
Microsoft And Its Stance On Bitcoin
The cryptocurrency community was taken aback when Microsoft include a function that accepts bitcoin payments within their systems. However, the fact the company didn’t address any concerns raised by the account holders about the removal of the bitcoin payment option is clear sign that the payment option wasn’t really a major priority to Microsoft since they didn’t see any long-term benefits in it.
The first indication of Microsoft’s negative stance on Bitcoin was a few month ago when they moved the BTC payment option from the website to the user account screen. Therefore, in order to top up an account, users had to use the user account screen to make BTC deposits. Although there were no major differences from how top ups were made previously, this was a major signal on what awaited the account holders using the BTC option.
In a recent Reddit post, users are predicting that users trying to use the BTC payment option will encounter significant problems this is because it seems that the company has completely stopped accepting BTC despite the fact that the option is still visible in the user account screen. Some of the users who have utilized BTC payment option claim that their deposits are not being credited into their accounts after they make their deposits.
Lack Of Assistance
Consequently, the customer support is not providing any useful assistance on this issue. It’s even alleged that one of Microsoft’s representatives claimed that the bitcoin payment option should have been scrapped off a long time ago and that the existent payment option is just a “bug”. The cause of the Microsoft problem might be Microsoft’s customer support lacking adequate training on issues related to Bitcoin. Another causing factor might be the fact that Microsoft has decided to eliminate Bitcoin from its systems, though there is no official confirmation of this from the company.
Has Microsoft Eliminated Bitcoin?
The company has not issued any information regarding whether the bitcoin transactions will be reversed or refunded to the owner. However, there are suggestions from various parties that the best solution to this predicament is the issuance of Microsoft credit at a certain rate. Some Microsoft users might opt to contact BitPay, which is the platform that processes all Bitcoin transaction for Microsoft but will not bear any fruits since all the funds are directly forwarded to Microsoft’s account.
The cryptocurrency community is curious as to how Microsoft’s action will affect the cryptocurrency industry taking into consideration how huge impact that Microsoft had once it announced that it was supporting cryptocurrencies. Nonetheless, until Microsoft makes a clarification about its position on Bitcoin as a payment option, the crypto community should not read much into issues since they might not be indicating that Microsoft no longer accepts BTC.