Poloniex Goes Into Maintenance Mode Without Notice; Users Getting Aggravated With Repeated Outages

Cryptocurrency exchange Poloniex went into maintenance mode, unannounced on August 18th.

“The site has been placed into maintenance mode temporarily. We expect to re-open markets in post-only mode shortly. We will keep this thread updated,” wrote the exchange on Twitter.

In under an hour, the exchange was back online and the market was open for trading ensuring “funds are safe.”

However, it didn't go really well with the users as one wrote on Twitter, “not cool with no warning and i have no control over my btc right now not cool at all very unprofessional.”

“More money being stolen from lenders? You need to run database adjustment I guess hence the downtime! To update everyones' balances and make another haircut,” said another one.

Others had this to say,

Another user just had it enough with repeated maintenance time outs,

too many.
the time has come we have to leave.
enough is enough.

— 注意１秒酒１升 (@B4_Dooms_Day) August 18, 2019

This sounds about right.

If we take a look at Poloniex’s 2019 maintenance issues, just this month on August 2nd, the site went into maintenance mode temporarily.

Last time the exchange went into maintenance mode was earlier in July, then June 6, and then on May 21st before that. At that time, the exchange also apologized for a false start.

Before this, the platform had maintenances on March 25, March 1, February 23, then on January 18 because of a network issue with one of its third-party providers. Technical difficulties were also the issue on January 8.

These outages didn’t involve numerous suspensions of deposits and withdrawals during maintenance for particular digital currency’s wallets.

Last month, the exchange also made a data entry mistake in accounting for the distribution of USD as part of USDT-Tron airdrop as well.

Founded in 2014, the exchange also removed 23 trading pairs on August 16 due to low volume, however, “each asset will continue to be independently tradable.”